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Introduction
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At the Seminar you will get answers to these questions

  1. How to use service in avoiding price war trap?
  2. How to implement service that leads to profit increase without too expensive an investment?
  3. How to create famous and unique services that are not easily imitated by competitors?
  4. How to build service culture effectively in a not too long period of time?
  5. How to increase customer satisfaction and create word-of-mouth service?

 

For more details please contact us at info@imm.org.my